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| Troubleshooting the Continuous Power (CP) Series UPS |
The Trouble Shooting Chart covers most of the difficulties that you may encounter under
normal working conditions. If the UPS fails to operate properly, please review the
following checks before calling the repair center.
- Is the UPS plugged into a correctly working outlet?
- Is the line voltage within the rating specified?
- Has the fuse on the back panel on model CP500 blown?
- Has the circuit protector on the back panel of the model CP1K or CP2K/2 tripped?
- Has the circuit breaker on the back panel of the CP3K/2 tripped?
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| Symptom > |
Possible Cause |
What to do |
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No light, no alarm (UPS not on)
| Front panel switch in off position
Rear panel fuse blown or circuit protector trip
No incoming utility
Breaker is off |
Turn on switch
Replace fuse or reset protector
Check input power
Check the breaker ON/OFF |
| No Line light, alarm beeps every few seconds |
Breaker is off
No incoming utility
Fuse blown or protector trip |
Check the breaker ON/OFF
Check the input power
Replace fuse or reset protector. If problem remains call for service |
| Fault LED lights, alarm beeps continuously |
UPS failure |
Call for service |
Backup time is less than rating |
Battery is not fully charged.
Dead battery
Charger failure |
Recharge the battery for at least 6 hours. Re-test the backup time. If problem remains, call for
service. |
| Load Level LED's show over 100% |
Overload |
Remove the least critical load |
Buzzer beat twice per second |
Overload |
Remove
the least critical load |
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