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End-User Benefits of Extended Warranty Program
Standard Extended Warranty Benefits
- Extends Minuteman's standard warranty for two additional years (5-years total)
- Includes replacement of defective batteries for the entire warranty term at no additional charge (not pro-rated)
- Provides total warranty coverage on UPS for most business lease terms and/or depreciation terms
- If returned, Minuteman will properly recycle the old batteries.
Premier Extended Warranty Benefits
- Includes all the benefits listed in the Standard Extended Warranty, plus…
- Minuteman will cover all freight charges to repair/replace defective UPS products.
- Minuteman will include packaging and return shipping of old batteries so that they can be properly recycled.
- Even if batteries are operating nominally throughout the warranty period, Minuteman will contact the customer after four-years to offer guaranteed battery replacement.
- Ensures that there are absolutely no additional costs to the end-user for maintaining the UPS for five years.
- All warranty claims will be given priority status upon arrival
Click here for PDF of a complete list of extended warranties by UPS model
Sample Prices of Extended Warranties
| Standard Extended Warranty | Premier Extended Warranty |
| Product Category | % UPS Price | Product Category | % UPS Price |
| Stepwave | 25-40% | Stepwave | 40-70% |
| Sinewave (1-3kVA) | 15-30% | Sinewave (1-3kVA) | 25-50% |
| Online (6-24kVA) | 14-35% | Online (6-24kVA) | 15-45% |
| Battery Packs | 50-80% | Battery Packs | 60-110% |
Extended Warranties Overview
| Standard Warranty | Standard Extended Warranty | Premier Extended Warranty |
| Warranty Term | 3 Years | 5 Years | 5 Years |
| Battery Warranty (Not pro-rated) | Yes | Yes | Yes |
| Free Battery Recycling | Upon Request | Upon Request | Automatic |
| Warranty Policy | Repair or replace | Repair or replace | Repair or replace |
| Free ground freight | Return Only | Return Only | All included |
| Special Product Offers | - | Yes | Yes |
| Unique warranty ID Labels | - | Yes | Yes |
| Batteries warranted for 5 Years | - | Yes | Yes |
| Battery Replacement Notification | - | - | Yes |
| Priority Repair Response | - | - | Yes |
Extended Warranty Regulations:
- Extended warranties must be purchased within 90-days of UPS purchase
- Extended warranties must be registered within 30-days of purchase
- Extended warranties are non-transferable
- End-users must provide proper packaging when shipping units for repair
- Old batteries may be returned to Para using the existing packaging of the replacement batteries
- Available for products installed in the Continental U.S. only
Purchase your extended warranty from your favorite Minuteman Distributor or Dealer.
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Customer Quotes |
"Only 15 minutes after I installed an MN 325, I suffered a total power failure and the unit worked as advertised. Talk about timing! I haven't had any other power failures since, but I know that if I do I'll be protected."
- L. Neidow - Kentwood,
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