Minuteman Extended Warranty Program
Minuteman UPSs already ship with the best warranty in the business at 3 years, including non-prorated battery
coverage on most products. We also offer a two different 5 year extended warranty options to increase the level
of service even further.
Standard Extended Warranty Benefits
Premier Extended Warranty Benefits
- Extends Minuteman's standard warranty for two additional years (5-years total)
- Includes replacement of defective batteries for the entire warranty term at no additional charge (not pro-rated)
- Provides total warranty coverage on UPS for most business lease terms and/or depreciation terms
- If returned, Minuteman will properly recycle the old batteries.
- Includes all the benefits listed in the Standard Extended Warranty, plus…
- Minuteman will cover all freight charges to repair/replace defective UPS products.
- Minuteman will include packaging and return shipping of old batteries so that they can be properly recycled.
- Even if batteries are operating nominally throughout the warranty period, Minuteman will contact the customer after four-years to offer guaranteed battery replacement.
- Ensures that there are absolutely no additional costs to the end-user for maintaining the UPS for five years.
- All warranty claims will be given priority status upon arrival
Click here to view a complete list of extended warranties by UPS model in PDF format.
Sample Prices of Extended Warranties
|Standard Extended Warranty||Premier Extended Warranty|
|Product Category||% UPS Price||Product Category||% UPS Price|
|Stepwave|| 25-40%|| Stepwave|| 40-70%|
|Sinewave (1-3kVA)|| 15-30%|| Sinewave (1-3kVA) ||25-50%|
|Online (6-24kVA)|| 14-35%|| Online (6-24kVA)|| 15-45%|
|Battery Packs|| 50-80%|| Battery Packs|| 60-110%|
Extended Warranties Overview
|Standard Warranty|| Standard Extended Warranty|| Premier Extended Warranty
|Warranty Term||3 Years||5 Years||5 Years|
|Battery Warranty (Not pro-rated)||Yes|| Yes||Yes|
|Free Battery Recycling|| Upon Request|| Upon Request|| Automatic|
|Warranty Policy|| Repair or replace||Repair or replace|| Repair or replace|
|Free ground freight|| Return Only || Return Only|| All included|
|Special Product Offers ||-|| Yes || Yes|
|Unique warranty ID Labels ||-|| Yes || Yes|
|Batteries warranted for 5 Years||-|| Yes || Yes|
|Battery Replacement Notification||-||- || Yes|
|Priority Repair Response||-||-|| Yes|
Extended Warranty Regulations:
- Extended warranties must be purchased within 90-days of UPS purchase
- Extended warranties must be registered within 30-days of purchase
- Extended warranties are non-transferable
- End-users must provide proper packaging when shipping units for repair
- Old batteries may be returned to Para using the existing packaging of the replacement batteries
- Available for products installed in the Continental U.S. only
Purchase your extended warranty from your favorite Minuteman Distributor or Dealer.